How PocketTip Works
PocketTip helps you accept cashless tips in seconds using a simple QR code. Customers tip with card, Apple Pay or Google Pay, and you always receive 100% of the tip amount.
How it works
Three simple steps
Create your tip page, share your QR code, and start receiving tips in minutes.
1. Create your tip page
Set up a personal tip page with your name, photo, and message so customers know exactly who they’re tipping.
2. Share your QR code
Place your QR code at the counter, on tables, on receipts, or share your link online so customers can tip instantly.
3. Receive tips instantly
Customers tip using card, Apple Pay, or Google Pay. You receive 100% of the tip amount with clear, transparent checkout.
Step-by-step
A quick guide to getting started
Everything you need to know to create, share, and manage your PocketTip tip page.
Create your account
Create your PocketTip account in just a few minutes. All you need is:
- Your name and email address
- A secure password
- Basic payout details when you’re ready
Creating an account is always free. There are no subscriptions, no setup fees, and no cost unless someone chooses to tip you.
Set up your tip page
Personalise your tip page so customers feel confident tipping you:
- Add your name, photo, and a short thank-you message
- Choose a clean layout built for fast tipping
- Optional suggested tip amounts (helpful for quick decisions)
- Mobile-first design that works instantly
No design experience needed most tip pages are ready in under two minutes.
Share with customers
Share your tip page wherever customers naturally pause:
- Display your QR code at the counter or POS
- Add it to receipts, table tents, or signage
- Share your link on social media or profiles
- Download high-quality QR codes ready for print
Your page is mobile-friendly customers can tip instantly with no app downloads.
Receive tips securely
Customers can leave a tip quickly and securely:
- Secure checkout using card, Apple Pay, or Google Pay
- Optional messages included with each tip
- Instant confirmation after payment
- A clear dashboard to track tips over time
Payments are protected with bank-grade security and monitored for fraud.
Get paid to your bank
Accessing your money is straightforward:
- Set up payout details securely
- View your tip and payout history in your dashboard
- No minimum payout thresholds
You always receive 100% of the tip amount. Any applicable fees are paid by the tip giver and shown clearly before they confirm payment.
Transparent pricing
Pricing is designed to be simple and fair:
- Creating an account and tip page is always free
- Any applicable fees are paid by the tip giver and shown before payment
- You always receive 100% of the tip amount
No hidden fees, no subscriptions, and no surprises.
FAQ
Frequently Asked Questions
Everything you need to know about PocketTip.
About Cashless Tipping
Understanding digital tipping in Australia
What is cashless tipping in Australia?
Cashless tipping is a digital way for customers to tip service workers using card, Apple Pay, or Google Pay instead of cash. QR code tipping platforms like PocketTip make it easy for Australian workers to accept tips in our tap-and-go economy.
How does QR code tipping work in Australia?
QR code tipping works by linking a QR code to a digital tip page. When a customer scans the code with their phone camera, they open your tip page and can tip using card or mobile wallets without cash. It's the modern digital tip jar for Australia's cashless economy.
Is this the same as a digital tip jar?
Yes. PocketTip works like a digital tip jar customers scan your QR code and tip cashlessly using card, Apple Pay, or Google Pay. It's designed for Australian service workers who want to accept cashless tips.
Why do Australian workers need digital tipping?
Most Australians don't carry cash anymore. Cashless tipping with QR codes lets customers tip service workers using the same tap-and-go payment methods they already use for everything else. It removes the 'I don't have cash' problem.
What types of workers use cashless tipping?
Cashless tipping is used across Australian hospitality workers, café baristas, restaurant servers, bartenders, rideshare drivers, delivery workers, salon staff, performers, event staff, and more anywhere customers want to say thanks in a cashless way.
Getting Started
Everything you need to begin accepting tips
How do I create a tip page?
Creating a tip page on PocketTip is free and takes about 60 seconds. Sign up, choose your event type, add your details, and you'll get a unique QR code and shareable link. No technical skills needed.
Do I need a Stripe account?
No separate Stripe account needed. We use Stripe Connect to handle payments securely. You'll complete a simple onboarding process to receive payouts directly to your Australian bank account.
How long does setup take?
Setup takes about 60 seconds to create your tip page. Stripe Connect onboarding (required for payouts) takes 5-10 minutes and can be done anytime before your first tip. You can start sharing your QR code immediately.
Is there a mobile app?
No app needed. Your tip page works perfectly in any web browser on any device. Customers scan your QR code and tip directly through their phone's browser using card, Apple Pay, or Google Pay.
Can I customise my tip page?
Yes. You can add your name, photo, event details, welcome message, and choose colours to match your style. Make it personal so customers know they're tipping the right person.
For Customers
How tipping works for your customers
How do I tip someone?
Scan the QR code with your phone camera or tap the link. Choose a tip amount (or enter custom), add an optional message, and pay with card, Apple Pay, or Google Pay. The whole process takes about 30 seconds.
Are there fees for tipping?
Small processing fees apply (similar to buying coffee with card). Fees are shown upfront before you confirm payment. The person receiving the tip gets 100% of the tip amount you enter.
Can I tip anonymously?
Yes. You can choose to leave your name or tip anonymously. Either way, the person receiving the tip gets a notification and can see your message (if you leave one).
What payment methods can I use?
You can tip using any major credit or debit card, Apple Pay, Google Pay, or other mobile wallets. All payments are processed securely through Stripe.
Is tipping safe and secure?
Yes. All payments are processed securely through Stripe, the same payment system used by millions of businesses worldwide. We never store your full card details.
Pricing & Fees
Transparent pricing with no hidden costs
How much does it cost to use PocketTip?
Creating and using your tip page on PocketTip is completely free. There are no monthly fees, no setup costs, and no subscriptions. You only pay small processing fees when someone tips you (similar to card transaction fees).
What fees do I pay?
You don't pay any fees. The person leaving the tip pays small processing fees (shown upfront). You receive 100% of the tip amount they enter. No service fees, no monthly costs, no hidden charges.
How much are the processing fees?
Processing fees vary by country and payment method, typically around 2-3% plus a small fixed fee (similar to standard card transaction fees). Fees are always shown to the tipper before they confirm payment.
Are there any hidden costs?
No hidden costs. Creating your tip page is free. You receive 100% of tips. The only fees are small processing fees paid by the person leaving the tip (shown upfront). No monthly fees, no setup costs, no surprises.
Do I need to pay for a subscription?
No subscriptions required. ${process.env.NEXT_PUBLIC_PRODUCT_NAME} is free to use forever. Create unlimited tip pages, generate QR codes, and accept tips with no monthly or annual fees.
Payouts & Money
How you receive your tips
How do I get paid?
Tips are automatically transferred to your Australian bank account via weekly payouts. You'll complete a simple Stripe Connect onboarding to link your bank account. Payouts happen automatically every week.
How often do I get paid?
Payouts happen weekly. Tips received during the week are automatically transferred to your bank account. You'll receive an email notification when each payout is processed.
Is there a minimum payout amount?
No minimum payout amount. All tips are automatically included in your weekly payout, regardless of the amount. Even small tips are transferred to your bank account.
What bank accounts are supported?
We support all major Australian banks. You can link any Australian bank account during Stripe Connect onboarding. Payouts are processed via direct bank transfer.
How long until I receive my first payout?
Your first payout typically arrives 7-10 days after your first tip (to allow for processing and bank transfers). Subsequent payouts happen weekly. You'll receive email notifications for each payout.
Security & Trust
Safe and secure platform
Is PocketTip safe to use?
Yes. We use Stripe, one of the world's most trusted payment processors, to handle all payments securely. Your bank details are never stored on our servers. All transactions are encrypted and secure.
Who can see my tip page?
Only people with your QR code or link can access your tip page. You can make your page public (anyone can find it) or keep it private (only people with the link can access it).
What information do you collect?
We collect basic information needed to create your tip page (name, email) and process payouts (bank details via Stripe). We never share your information with third parties except as needed to process payments.
Can I delete my tip page?
Yes. You can delete your tip page or account at any time from your dashboard. Deleted pages stop accepting tips immediately, and any pending payouts will still be processed.
What if I have a problem with a payment?
Contact our support team if you have any issues with payments or payouts. We use Stripe's secure payment system, which includes fraud protection and dispute resolution.
Using Your QR Code
Display and share your tip page
How do I print my QR code?
Download your QR code as an image from your dashboard, then print it like any photo. You can print it on paper, stickers, or professional signage. The QR code never expires.
Where should I display my QR code?
Display your QR code where customers can easily see and scan it: on your counter, table, receipt, or tip jar. Make it visible and accessible. Many venues print it on a small sign or sticker.
Can I share my tip page link online?
Yes. You can share your tip page link on social media, in emails, or anywhere online. Customers can tip directly from the link without needing to scan a QR code.
Does my QR code expire?
No. Your QR code never expires. Once created, it works forever. You can use the same QR code for years, print it on multiple signs, or share it anywhere.
Can I have multiple tip pages?
Yes. You can create unlimited tip pages for different events, venues, or purposes. Each page has its own QR code and link. Perfect for different jobs or events.
